NagMe Support
Introduction
Welcome to NagMe, your personal reminder assistant that helps you stay on top of recurring tasks and important events. The powerful yet friendly nagging feature lets you finish your current task while gently and persistently reminding you of what’s next. NagMe safeguards your data and keeps it up to date with seamless cloud synchronization and adaptive timezone support.
Usage Guide
Setting Reminder Frequency
1. Tap the "+" button to create a new reminder
2. Choose from a handful of frequency patterns, including:
- Once: No repeat
- Daily: Repeats everyday
- Weekly: Repeats every week
- Weekday: Repeats from Monday through Fridays (off during the weekend)
- Weekend: Repeats on Saturday and Sunday (off during the week)
- BiWeekly: Repeats every two weeks
- Monthly: Repeats every month
- Quarterly: Repeats every three months
- Yearly: Repeats every year
- Custom: Create complex patterns including repeat every x hours, repeat on specific days of the week, or in specify months
Gestures
NagMe supports several gestures to help you manage your reminders efficiently:
- Swipe left: Mark a reminder as complete
- Swipe right: View to-do list (Plus tier only)
- Long press: Copy alert title to clipboard
- Pull down: Show the backup and restore menu (Plus tier only)
Backup and Restore (Plus tier only)
While on the main screen, pull down with one finger, the backup and restore menu will appear. Choose whether you want to backup or restore. You will then be prompted to sign in to Google. Once signed in, your data will be encrypted and stored securely.
Note: New backups will replace the previous backup. Similarly, if you restore from a backup, the previous data will be lost.
Timezone Support (Plus tier only)
When alerts are created, we embed the timezone information into the underlying data. This means that when you travel or change timezones, you have the flexibility to choose how your notifications behave: either adjust based on the new local time or retain their original timing. For example, if you have scheduled a meeting with collaborators across different timezones, you will likely want the meeting to occur at the same absolute time (e.g., the same GMT/UTC time). In this case, you can choose to Recalculate the notification times. So, a reminder set for 9 AM Eastern Time would automatically shift to 6 AM Pacific Time.
Alternatively, if your alerts are based on personal routines - like taking medication at 9 AM or working out at 3 PM - you will probably want to maintain the same schedule in your new timezone. To do this, select Maintain Schedule. This will update the embedded timezone information while keeping the local time of your alerts unchanged. For instance, your 9 AM medication reminder will continue to go off at 9 AM, no matter where you are.
Frequently Asked Questions
Free Tier
Q: How many reminders can I create with the free version?
A: The free tier allows you to create up to 5 reminders.
Q: Can I backup my data with the free version?
A: No, backup functionality is available in the Plus tier.
Q: Why am I not receiving notifications?
A: Please check your device notification settings and ensure that battery optimization is disabled for NagMe.
Plus Tier
Q: What additional features do I get with the Plus subscription?
A: Plus subscribers can create up to 1000 reminders, access the To-Do List view, and backup or restore data. Timezone support is also available in the Plus tier.
Q: How do I cancel my subscription?
A: Subscriptions can be managed through your App Store account settings.
Q: Can I switch between monthly and yearly billing?
A: Yes, you can change your billing cycle when renewing your subscription.
Contact Support
If you couldn't find the answer to your question, please contact our support team by email.
Please email us at nagmesupport@2smallcats.com with the following information:
Email Format
- Subject Line: Start with the type of message (General Inquiry, Bug Report, Feature Request, or Subscription) followed by a few keywords summarizing your request.
- Device Information: Specify whether you're using Android or iOS, the type of device (phone or tablet), and the software version.
- Attachments: Please attach screenshots if needed, especially for bug reports
- Contact Information: Include your name and contact information
- Details: Provide a clear description of your inquiry, issue, or request
Not following this format could delay our response time.
Our support team will respond to your email as soon as possible. Thank you for your patience.